Summary

The Human Resources Administrator serves as a vital first point of contact for the organization while providing essential administrative support to both company operations and the Human Resources department. This role combines front desk receptionist duties with hands-on HR administrative functions, supporting onboarding, employee records management, compliance tracking, and daily HR operations. The ideal candidate is highly organized, service-oriented, detail-focused, and committed to confidentiality, accuracy, and follow-through.

Schedule 
Full-time, Monday-Friday 6:30am - 3:00 pm. 

Benefits
· Robust 401 (k) program with safe harbor and profit share (no match required)
· Excellent health, dental, and vision insurance
· Paid time off
· 8 Paid holidays
· Collaborative and supportive culture
 

Responsibilities

Receptionist Duties

· Answer and appropriately route incoming phone calls in a professional and courteous manner

· Greet and assist visitors; answer and respond to the front door

· Accept and coordinate deliveries

· Handle incoming and outgoing mail

· Manage office supplies, including ordering, inventory tracking, and restocking of all main office supplies around the main building(s), breakrooms, and bathrooms

· Maintain main office’s breakrooms for cleanliness and tidiness, including cleaning out the refrigerator, ensuring the dishwasher is run every evening before leaving, putting dishes away in the morning, ensuring all supplies are stocked, etc.

· Assist in conference room scheduling as needed
 

Human Resources Duties

· Conduct new hire orientation and guide employees through the full onboarding process

· Serve as the primary point of contact for new hire questions and onboarding-related inquiries

· Organize, update, and maintain employee personnel files and internal HR databases

· Perform accurate data entry related to employee information, onboarding, and HR records

· Maintain current documentation on the Q‑Drive and within the HR Admin Kit, review updates for accuracy, and communicate changes and process updates with assigned backups

· Ensure all onboarding paperwork and inventory are current and adequately stocked, partnering with Business Development to address ordering requirements promptly and track stock

· Send birthday cards to Union employees monthly

· Track, monitor, and log employee trainings, licenses, certifications, and compliance requirements

· Coordinate and conduct background checks, ensuring accurate completion and verification of all required documentation

· Coordinate drug testing for new hires and rehires; ensure site‑specific requirements are met, documentation flows accurately between candidates and testing facilities, communication remains clear, and issues escalate appropriately when needed

· Order uniforms for Service employees; contact appropriate service managers when uniforms come in and track and distribute accordingly

· Attend Labor Resource Planning meetings to gain exposure; serve as a backup attendee if the primary representative is unavailable to address labor needs

· Coordinate with the Director of Labor, HR Generalist, and other required parties on current and upcoming dispatches and communicate any personnel issues as they arise

· Create, update, and maintain Standard Operating Procedures (SOPs) for assigned tasks

· Participate in team cross-training and provide backup support for various HR roles and responsibilities as needed

· Maintain a general working knowledge of employment laws, regulations, and HR best practices

· Assist with other Human Resources functions as needed
 

Core Competencies & Additional Responsibilities

· Demonstrate exceptional organization, attention to detail, consistency, and follow-through

· Exhibit strong interpersonal and “soft” people skills with employees, visitors, and vendors

· Maintain strict confidentiality and handle sensitive employee and HR-related information with professionalism, accountability, and discretion

· Communicate clearly and effectively, including timely follow-up and follow-through on all communications

· Maintain high accuracy in data entry and recordkeeping

· Demonstrate a strong work ethic, reliability, and punctual attendance

· Maintain a customer service–driven mindset, providing a welcoming and positive experience for visitors and new hires

· Take ownership of assigned responsibilities and proactively support overall HR operations

· Perform additional duties, activities, and responsibilities as assigned; duties may evolve based on operational needs

Education and Experience

· High school diploma or equivalent required

Preferred experience

· Minimum of two (2) years of experience in Human Resources administration and/or a receptionist, front desk, or administrative support role

· Prior experience answering and routing multi-line phone systems in a professional office environment

· Experience with office inventory supply management, including ordering, tracking, and restocking office supplies

· Familiarity with maintaining personnel files, data entry accuracy, and supporting onboarding processes

Experience working in a confidential environment and handling sensitive information with discretion